At Worldwide Visa Services, we are committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you interact with our website and services. Your privacy is of utmost importance to us, and we adhere to strict data protection principles.

What Information Do We Collect?

We collect two types of information on the Website:

Personal Information: This is information that can be used to identify you as an individual. It may include your name, address, email address, phone number, and other information you provide to us when you use certain features of the Website, such as requesting a quote or contacting us.
Non-Personal Information: This is information that cannot be used to identify you as an individual. It may include your browser type, operating system, IP address, the pages you visit on our Website, and the links you click.

How Do We Collect Information?

We collect information through the following methods:

Information you provide: You may provide us with personal information when you fill out a form on the Website, such as a contact form or quote request form.
Cookies: We use cookies to collect information about your activity on the Website. Cookies are small files that a website transfers to your computer’s hard drive when you visit the site. They allow the website to remember your preferences and actions over time. You can choose to disable cookies in your web browser settings, but this may limit your ability to use some features of the Website.

How Do We Use Your Information?

We use your information for the following purposes:

To provide and improve the Website and our services.
To process your requests and inquiries.
To send you important information about the Website and our services.
To send you marketing and promotional materials (with your consent).
To comply with legal and regulatory requirements.

Refund Process

To request a refund, you must submit a written request to contact@visasservices.co.uk within 4 days of the incident. Please include your name, application reference number, and a detailed explanation of the reason for the refund request.
We will review your request and process eligible refunds within 7 business days. Refunds will be issued to the original payment method.

Who Do We Share Your Information With?

We may share your information with third-party service providers who help us operate the Website and provide our services. These service providers are contractually obligated to keep your information confidential and secure. We will not share your information with any third-party advertisers or marketing companies without your consent.

Your Rights

You have the following rights with respect to your personal information:

The right to access your personal information.
The right to rectify inaccurate personal information.
The right to erase your personal information.
The right to restrict the processing of your personal information.
The right to object to the processing of your personal information.
The right to data portability.

Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However,
no website or internet transmission is completely secure. We cannot guarantee the security of your information.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. You are advised to periodically review this Privacy Policy for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: contact@visasservices.co.uk